OnTheRoad

First see for yourself, then book

Diagnosis guides from our own mechanics, rewritten for home. Many failures can be solved free with a restart or a clean connector. Filter on your brand or on what's wrong.

Or book an appointment right away

All guides

13 of 13 Guides

  • Send a Tenways with the displayTenways3 min

    Tenways error codes explained

    CGO600, CGO600 Pro, CGO800S and CGO009

    The meaning of each display code from 08 to 30 and what you can try yourself.

    Error CodesMalfunctions

    Read on

  • VanMoof S3VanMoof4 min

    Recognising VanMoof faults

    S3, X3, S5 and A5

    The codes 40, 41 and 42, the chain case that hides wear and tear and what we do and what we don't do.

    Error CodesMalfunctionsBelt and Necklace

    Read on

  • OnTheRoad Bike on the street in AmsterdamVeloretti3 min

    Recognizing Veloretti failures

    Ace One, Ace Two and Ivy Two

    Save mode with an empty battery, the behavior of the Enviolo hub and a frayed belt.

    MalfunctionsBatteryBelt and Necklace

    Read on

  • Cowboy C4 brake caliper with the bleeding tools beside itCowboy2 min

    Cowboy C4 brake bleeding

    C4

    How you notice that the brake has air, what we do and what tools we don't use.

    Brakes

    Read on

  • Monteur van OnTheRoad at work on the streetTenways2 min

    Tenways brake bleeding

    First identify the brakes on your Tenways, then check whether they need bleeding.

    Brakes

    Read on

  • Cowboy ClassicCowboy2 min

    Cowboy seatpost drops

    What you can try yourself if the saddle keeps dropping and when it is clamp or pen itself.

    Malfunctions

    Read on

  • A brake lever during bleedingElke e-bike4 min

    Bleed or adjust your brakes?

    Find out which of the three solutions you need: adjustment, new brake pads or bleeding.

    Brakes

    Read on

  • Monteur is working on an e-bike in front of the door.Elke e-bike3 min

    Keep E-Bike Battery Healthy

    Loading and storage habits that care about the lifespan and how you see that a battery is out.

    BatteryMaintenance

    Read on

  • Amsterdam street with parked bicyclesElke e-bike3 min

    Prepare E-bike for winter

    The battery against the frost, tire pressure in the cold and brakes that brine can handle.

    SeasonBatteryTyresBrakes

    Read on

Still unsure?

At home in Amsterdam, usually within one to two days.