OnTheRoad

Cowboy bicycle maintenance at home in Amsterdam

Brakes, tires and belt checked at your home or at work. Choose your model and check out the available appointments.

Book a maintenance service for your Cowboy in Amsterdam. The mechanic comes to your address with the mobile workshop and checks brakes, tires and belts. The basic price is €45,00 , including VAT and standard travel. You can see any address and time slot surcharges before you confirm. We only replace worn brake pads, tyres or a belt after your agreement on the price. You pay after the appointment.

Our mechanic and mobile workshop during a visit in Amsterdam

What's in the Cowboy maintenance?

During maintenance, we check and care for your bike using our checklist:

- Remblokken checken - Remmen afstellen - Remschijf schoonmaken - Bandenprofiel en -spanning checken - Spaakspanning checken - Riem of ketting afstellen - Riem schoonmaken en sprayen, of ketting smeren - Contactspray op de connectoren - Siliconenspray op rubbers en bewegende delen - Crank en trappers checken - Verlichting checken - Zadel checken - Schroeven checken - Schoonmaken + wax finish

New parts and brake bleeding are not included in the base price. We discuss wear, suitable parts and the price before carrying out extra work.

What does maintenance cost a Cowboy?

The Cowboy maintenance costs €45,00 . Driving and VAT are already included. If you live 3 to 6 km from the Rijksmuseum, you will receive a travel fee and pay your €60,00. Spare parts have fixed prices: brake pads €24,00 per side, brakes bleed €30,00 per brake, an inner tube €15,00 and a Gates CDX belt €94,99 . An example: a maintenance service when we bleed both brakes from your C4 costs €105,00. You choose parts in advance in the booking form, or you decide on the spot after the mechanic's advice. Nothing will be replaced without your agreement on the price.

Points of interest per Cowboy model

We service the C2, C3, C4, Classic, Cruiser, Cruiser ST and Cross. The service is the same for each model, with extra attention to a few points:

- C4 and Cruiser: hydraulic brakes. If a lever feels soft or pulls back too far, mention it when booking. The mechanic can assess the brake and discuss bleeding if needed. - Cruiser and Cruiser ST: the seatpost can gradually slip while riding. We clean the post and clamp and secure it again. - C3: tyre size. The C3 uses narrower tyres than later models, so select the correct model for tyre replacement.

Choose your model when booking so the mechanic knows which pads and tyres fit.

The belt: no chain, but maintenance

Each Cowboy has a belt instead of a chain. A belt collects sand and dirt like a chain. During maintenance we clean it and see if it is worn or damaged. If the belt is needed to replace it, you can choose a Gates CDX belt for €94,99 . Choose it when booking, then the mechanic will take it with you.

When does your Cowboy need maintenance?

We don't mention a fixed number of months or kilometres, because that varies by model and by use. Follow the maintenance schedule of the manufacturer. In addition, there are signals where you shouldn't wait: - The brake lever feels spongy or comes far to the steering wheel - The brakes squeak or sanding - The profile of a tyre is gone, or you have to pump up more and more often - The seatpost drops while driving - Something that was silent at first Report what you notice. Then the mechanic can bring the right parts.

What's outside of maintenance?

Maintenance is mechanical work. Engine failures, battery problems, the step sensor, the display, the app and other electronics are excluded. We also do not diagnose this. If you give Cowboy an error message or do not support the engine, please contact Cowboy or a specialist. A maintenance does not solve that.

This is how the maintenance is done

You book online: model, address and any parts. The form shows the price and free moments before you confirm. On the day the mechanic comes to your address with the cargo bike. He works outside on the sidewalk or at another place where the bike is easily accessible. After checking out, he discusses what he has found. Additional work costs €25,00 every 30 minutes and only happens after your agreement. Afterwards, you can pay via Tikkie or an iDEAL payment link. Your next maintenance will easily be rebooked from your account.

Where we do Cowboy maintenance

The maintenance is done at the address you give up: at home, or at work if it is convenient. We arrive at addresses up to 6 km wide from the Rijksmuseum. Within 3 km of the Rijksmuseum, the normal price applies, from 3 to 6 km a travel fee is added. Addresses beyond 6 km and in Amsterdam-Noord we cannot schedule. After your model choice you fill in your address and see what applies to you.

Frequently asked questions

How much does Cowboy maintenance at home cost?

€45,00 , including travel and VAT. For addresses 3 to 6 km from the Rijksmuseum, the €60,00 . Parts such as brake pads (€24,00 per side) only come in if you choose them.

How many times does a Cowboy need maintenance?

Follow the Cowboy maintenance schedule. How often it is needed in practice depends on your model, how much you drive and whether the bike is outside. Book more if the brakes get worse, wear a tire or the seatpost drops.

Do you fix the Cowboy engine or electronics?

No. OnTheRoad does home maintenance: brakes, tires, belt and adjustment. For motor, battery and electronics we refer you to Cowboy or a specialist. Please do not book maintenance.

My brake lever feels spongy. Is a maintenance service enough?

Let the mechanic assess what is needed. If the hydraulic brake is to be bled, we agree first. That costs €30,00 per brake on top of the maintenance. Choose it when booking, or let the mechanic look first.

What are you doing about my cowboy's belt?

We clean the belt and see if it is worn or damaged. We only replace it if you want. A Gates CDX belt costs €94,99 .

Can I book maintenance for two bikes at once?

Yes. A second bike at the same address costs €25,00 extra. That may also be an e-bike from another brand that we maintain.

How do I plan my next Cowboy maintenance?

From your account. There you can rebook another maintenance, without filling in all your details again.

Do you want me to prepare something for the maintenance?

Put the bike at the agreed time at a place where the mechanic can access it, and make sure that it can get off the lock or that you are around. If you have any complaints, such as a squeaking brake or a sinking seatpost, please report them when booking. Then the mechanic will take it into account.

Ready to book?

Choose an available appointment online. Pay after the visit.

View appointments for Cowboy maintenance

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